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Businiess name:
Maritato Dental LLC: Mario Maritato DDS
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Review by:
citysearch c.
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Review content:
I had a new patient consultation appointment that when scheduled, was told would take about a half hour. One hour and 45 minutes later, I was on my way in a bad mood. I did have a very pleasant encounter with the dental assistant who took my x-rays. However, I noticed that the assistant kept typing into a computer and seemed to be waiting for something. I asked her what she was doing and she told me that she was paging Dr. Maritato to tell him that I was ready to meet him. After paging him three times; he was ""busy"" catching up with small talk with another patient across the wall from me, the assistant told me that it would be just a few more minutes. 35 minutes after the first ""page"" to him, Dr. Maritato walked in to my space. No greeting, no welcoming conversation, no apology for being so late, and did not even take the time to review x-rays and notes that I had provided from my previous dentist. He looked into my mouth, told me that I should have my fillings replaced and that I have periodontal disease, and got up out of the chair as if he was finished with me. I told him that I didn't understand what he was talking about especially since I had seen my previous dentist six months prior and was not told that I had this ""condition."" He told the assistant to play the video on periodontal disease and walked out of the room. I thought for sure he would return to at least have somewhat of a ""new patient"" welcoming conversation with me, but I was told that I could go up front to set up my next appointments for the procedure Dr. Maritato recommended. I was unimpressed with Dr. Maritato's chairside manner. I thought it was unprofessional and unfriendly to barely acknowledge me, and worse to walk in 35 minutes late. I understand that there are emergencies in the healthcare industry, however, it was obvious to me that since I could hear his entire conversation with the patient next to me, that there was no emergency; just an overly-social dentist.
Pros: Nice dental assistant
Cons: Unprofessional dentist and VERY late!!
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