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Businiess name:
Treasures Formals & Bridal
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Review by:
citysearch c.
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Review content:
If you want to spoil the beautiful experience of being a bride, then go to this shop. This is a small business with NO ALTERATIONS on site, they promise you they will take care of your alterations, but after you sign their contract, you are completely on your own, VERY DISHONEST, Bonnie (daughter of the owner) is a disgusting fake and greedy seller, that just lie to you, assuring that with just ""few alterations"" the dress can fit you, she lied! They did not take my measurements right and ordered a dress way too small, Bonnie refused to re-order my correct size and did not assume THEIR mistake. Once you have the dresses and realize the quality and fit is terrible, they send you out of the store to an alteration place, an asian lady, that is very unprofessional and abusive in charging you hundreds of dollars, I paid $450.00 just in alterations! and the dress was completely spoiled just 1 month before my wedding. Bonnie and her mother did not want to answer the phone and when they did they were very rude and agressive. Trying to work any problem out with these people is impossible, completely spoiled my engagement experience and add so many legal issues and $$$ expenses. \r
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Shop where you KNOW the owners or can have some recourse such as a department store. Once they charge your credit card, you are stuck with whatever comes in. They won't help you! AND they charge your card for the total amount, not just the deposit.\r
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