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Businiess name:
Park Manor of Quail Valley
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Review by:
citysearch c.
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Review content:
This is one of THE WORST nursing home in the Houston. The main Administrator, Ms. Carol Lowe, is an extremely uncaring individual who is simply doing her administrative duties and could care less about the elderly residents of Park Manor of Quail Valley or their family members. My grandfather was a resident of Park Manor of Quail Valley for a little over 9 months in which many of the ""red flags"" my family alerted the home to went ignored, ultimately resulting in his death. He was left unattended on numerous occasions, one in particular where he fell from the bed on to the hard floor (he was supposed to have mats next to the bed but they were never in place) hitting his head on the metal legs of the bedside rolling table. He was taken to the hospital where they found bleeding in his brain that was untreatable. My family was not alerted to any of this until he was already at the hospital. The staff members of Park Manor of Quail Valley are extremely uncaring and seem to simply be at work to socialize with each other and not do their jobs. My grandfather could not feed himself and the staff members did not properly feed or hydrate him. The staff also did not get my grandfather out of bed during the day. These both ultimately led to a lethal bed sore accumulating on his back. His last trip out of Park Manor of Quail Valley led him to a Fort Bend hospital where the doctors ruled that he was extremely malnourished, dehydrated and that the bed sore could not be healed. He was put in hospice care a few days later and passed away within 24 hours. The staff of Park Manor of Quail Valley did not skip a beat upon hearing that he was gone and his personal possessions were put in a plastic trash bag for us to pick up. They lost his walker and numerous personal items, including his dentures which come to find out were sent home with another patient. If you want the best care possible for your elderly loved ones, DO NOT SEND THEM TO PARK MANOR OF QUAIL VALLEY!!!!
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