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Businiess name:  Park Manor of Quail Valley
Review by:  citysearch c.
Review content: 
I couldn't disagree with two of these posts more. The building is beautiful on the outside and inside, but the care in it makes it the most attractive. The care my loved one received at this facility was great from therapy to the kitchen and in between. There were days that were hectic but someone always found time to answer my questions and my dad's needs in the midst of the hectic moments. The administrator is Beverly Mustafa and she is there checking on things and is friendly and helpful. The business office and the admitting girl answered all our questions and made sure we knew what we would be needing financially so we had no surprises. We knew when our insurance ran out and what we needed to pay to stay past the insurance. The nursing department was adequately staffed and while at times it took awhile to answer the light, he still got the care he needed. The staff prioritize the situation and who needs more help. Like one lady fell and they all helped her even though another light was on. When they made sure she was ok then they answered the light that was on. The food was good and he liked what they offered. The facility never smelled either. Therapy is on top of getting things done. They were friendly and got him so much stronger than we thought they could in two weeks. He couldn't walk or get out of bed on his own when he got there. When we left he walked to the front and waved bye. Therapy made sure he had everything he needed at home. His only complaint was the noise at times (mainly 1:45 -2:15pm) was very loud. The phone rang alot but it is a business. From a family standpoint, there needs to be more parking. I would bring another family member here and would recommend this facility to anyone. It's a shame one or two reviews sound so bad. I would say from 2007 to 2009 things have changed. Pros: Therapy and friendly staff Cons: need more parking/noise control

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