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Businiess name:
Jenny's Flower Shop
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Review by:
citysearch c.
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Review content:
I decided to buy my partner some flowers for his birthday, i stopped by this flower shop and asked if the delivered on Sunday; it was December 18th, 2011. They said they did they charged me 54.32 including a delivery fee. The price was good so i told them to deliver in the morning wen my partner would be home. They said they'd deliver ""before noon"". I had to work that day in the morning so the flowers were going to be a surprise for hi while i was at work. I was anxiously waiting from a text all morning from my partner telling me thank you for the flowers or something of that nature, nothing was reccieved. I figured they had been a little late so i gave them until 1:32pm. That was just a little bit more than an hour and a half, and i called them. they did not answer, i called again and left a message on their machine, i called a third and nothing. I then proceeded to ask my partner if anything had been delivered for him thus ruining the surprise, i asked him to stay home although he had work because there was going to be a delivery of some flowers. He stayed home as i called a fourth time and they finally answered, they said the driver was late. Here's the deal, this is a ""professional"" business, its their responsability to show up on time and if not at least let the person know, the point of the flowers was for him to be surprised while i was at work! What happened was that they showed up late 4 hours late i was already at home and well my partner missed out on a surprise and a days of work. I called wen the flowers were delivered and asked for a refund, the lady said yes don't worry and here we are Janurary 11 2012 and still no refund. I don't want this buissness making money off of me. i will gladly pay for what the vase and flowers cost but want a refund of the delivery charge AND whatever proffit this store would have made. BAD SERVICE AT THIS FLOWER SHOP DO NOT GO HERE!!
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