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Businiess name:
Cavalry Portfolio Svc Llc
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Review by:
citysearch c.
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Review content:
I'm a former employee of Cavalry, and I just sigh, reading all the irrational accusations and threats out there on the Internet. I'm here to tell you: Cavalry is *not* an evil scam operation. They *are* a 3rd party debt collection company.\r
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True, getting a call from a debt collector is not something most people look forward to. But so much anger and upset could so easily be avoided by simply having a rational conversation when a Cavalry person contacts you.\r
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One commenter here is bent out of shape because a Cavalry rep gave little info as to the reason for the call, other than stating they're not telemarketing. Well, here's why. Delinquent debts are a sensitive, private issue. It is extremely important (not to mention legally required) not to dislose confidential information to an uninvolved party. So: if you're getting a call for someone who isn't you, why not just explain that you aren't the person they're trying to reach? If you are the person they're trying to reach, why not confirm your identity and find out the purpose of the call? These are easy things to do and what's more, they will actually get you somewhere. Screaming four-letter words into the phone, contacting your state representative, and ranting on the Internet will not. In fact these actions only makes matters worse, because the collector will assume you have something to hide.\r
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If you are getting bills/calls for a debt that's not legitimately owed, why not pick up the phone and have a grown-up conversation to find out what you need to do to dispute the debt? Again, being mature and rational will get you so much further than yelling profanity, threatening vague legal action, or slamming down the phone.\r
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If you do owe the bill, but are overwhelmed by the amount and unable to pay the balance...why not be an adult about it, talk to the collector, and get an affordable arrangement in place? A 3rd party collector owns the debt, so they can be flexible and work with you. \r
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