Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Gables Shoe Repair
|
|
Review by:
citysearch c.
|
|
Review content:
I was very disappointed by the level of customer service and the quality of their work. \r
\r
When I first entered the store, I was greeted by a very sour-faced woman (which really should have been a good indication for me to take my business else where). I dropped off 6 pairs of shoes for various repairs and she told me that they would be ready by Wednesday (3 business days). I asked her again to reconfirm as the Gables are a bit of a trek for me (I live on MB and work on Brickell). So on Wednesday, when I called to check on their status, I was placed on perma-hold. I decided to swing by regardless and the sour-faced woman looks at me and says, ""No, no, I said Thursday."" - which was a complete lie. \r
\r
When I finally go to pick up my shoes, I found that they had nicked and torn a small fingernail-shaped hole on a pair of patent leather peep-toe platforms that I had resoled. They had tried to cover it up by smearing liquid shoe polish all over the platfom. When I showed the woman the hole, she put on her glasses and rather dramatically, pretended she couldn't see a thing. (It would have been comical, had I not been so angry.) So she takes it to the back room and I can see her and her male co-worker snickering and hear what I assume were snarky comments in Spanish. They simply dabbed super glue in the hole and then demanded payment. (I spent nearly $200 at their store).\r
\r
So my recommendation is to STAY AWAY from this horrible place!\r
\r
Cons: Horrible customer service and workmanship
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|