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Review content:
Our initial concern with the apartment was the extreme cost for such a primitive apartment (good space, but old appliances, messy painters left paint on the brick, plug sockets in the wall lop-sided, etc) however we took it anyway because the staff was initially friendly, it appeared safe and clean, and had good amenities available. Once we moved in it turned sour. The indoor pool is closed more often then open, our carpets were stained upon arrival, chunks of the ceiling plaster are falling down, and worst of all we found mold and mushrooms growing and have been stonewalled by the property manager, and the rest of the staff, about fixing it. We have tried to talk to anyone working in the main building, and everyone has told me they cannot help me, only the manager can, and the one day I spoke to her she said she would, however she has been unavailable since. I requested to simply transfer apartments due the problem to allow them to handle it however they wish, and I was denied this opportunity even though three days before the property manager had told me we could work it out. Everyone has been very rude and not helpful. The maintenance crew is sloppy and when replacing our toilet, left a mess, and we were not even notified they would be doing work in our apartment or that they would need to be in it. \r
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Everyone working here, since we moved in, have been very unprofessional, rude, and not helpful. I would never rent here, recommend renting here, or at another Capital Management building, ever again.
Pros: Relatively quiet building, beautiful exterior, lots of space
Cons: Poor/rude management, sloppy maintenance, dirty apt, mold/mushrooms, not taken care of well previously I guess.
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