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Businiess name:
Sewing Machine Warehouse
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Review by:
citysearch c.
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Review content:
Scott is the worst human being on this planet. Was bitter that I did not purchase an embroidery machine from him. And when I went to have him repair the machine thatwas not purchased through him he said that we wasted his time and he did not appreciate it. I told him it was my business partners call not mine. He said, "" he did not give a hoot"". Soon after he stated that the model I purchased was not under warranty which it was. He took me to the back of the store and my machine was in pieces. He said you can either take the machine in pieces or you can pay me 150$ to reasemble it. He charged me to look at the problem when it was under warranty? That was insane. He then stated that if I take it in pieces he will report me to Brother and get them to void the warranty. WAIT WAIT WAIT!!!!! Didnt he just say that the machine was not under warranty and now it is? The machine was and it was barely a year old. Held my machine hostage until I paid him. I wanted to report him to Brother but to his advantage they were closed on the sunday and did not have time to wait as I really needed to complete my jobs. SO i then took it to another dealer and it they told me it was under warranty and repaired it fast. This guy needs to be taken out of business. He rips people off and acts like a teenager when it comes to business.
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