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Businiess name:
Pointe At Harden Ranch
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Review by:
citysearch c.
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Review content:
I moved into The Pointe at Harden Ranch in June of 2009 and it was the worst decision I have ever made. At first the staff was very nice and friendly, but not for long.
I moved from Sacramento and only had 2 days to do all my moving. I saw an apartment about 2 weeks earlier and was told that I would get one just like it but without updated cabinets. However, when I get there to sign the lease and move in, the apartment was horrible. The carpets were stained and the cabinets were crooked. I asked for a different apartment and I got one, however it had not been deep cleaned yet. It was an emergency so I moved in. I was told I would get a walk through and a copy of my lease when I came back from vacation at the end of June. When I came back, no one would do a walk through with me, so I took pictures, and my lease was no where to be found.
Every time I called to ask questions or get something fixed no one returned my calls.
When it came time to move out, I gave my 30 days notice for the date I wrote down as the end of my lease. No Response from them.
I moved out and asked for a walk through. No Response.
Now I owe over $1000 in late rent, bills, and cleaning fees which i did not receive a letter or bill about.
When I went to talk to them, they found a lease with someone else's signature and a later lease expiration date. They dropped some of the fees but a year later I'm still fighting them.
It was a horrible experience.
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