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Businiess name:
Chili's Grill & Bar
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Review by:
citysearch c.
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Review content:
I work in Bloomington and our office usually orders lunch out 3-4 days a week. We tried Chili's to go online ordering last week for the first time. Absolutely everything we ordered was wrong and of course we didn't check it before returning to the office. The steaks were cooked wrong, the meals were missing bread, they sent the wrong sauce for our appetizer and also didn't put the jalapenos on the side as their online menu offers. I called and spoke to the manager who offered to send out gift certificates. We did get the gift certificates, $20 even though our meals were $32, and tried them again today. Today, our meals included bread and the steaks were cooked right, however, they again forgot the sauce for the appetizer. Also, the ""fried cheese"" had a very freezer-burned taste. Very disappointed as Chili's is one of the chains that I usually like. I really think they need to double check their to go orders better. Maybe the service inside the restaurant is better, but definitely don't trust the take out.
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