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Businiess name:
Hayashi Steakhouse
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Review by:
citysearch c.
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Review content:
My husband and I went when Hayashi first opened and thought the food was bland, generic and overpriced along with very poor service and waiters that knew nothing about sushi. We went back recently to give them a second chance and had an even worse experience. First off, when we arrived the hostess did not seem to know which tables were reserved and which weren't so she seated us at the bar after we specifically requested a table. There were three bartenders behind the bar but yet it still took over 20 minutes for anyone to ask us if we wanted a drink then an additional 15 minutes to get our drinks and they were wrong. We had to flagone of the bartenders down in order to order food. When we asked a few questions about the sushi menu the server responded by saying ""I don't know anything about sushi, I just work here"". Seriously! After ordering we were shocked as we watched every single employee drinking and doing shots behind the counter, yet we still had not recieved the water that we had requested over 45 minutes earlier upon our arrival. That brings me to another point, the A/C was either broken or not on and it was in the high 80's inside the restaurant yet it still took them 45 minutes to bring us ice water. When our food came out we were shocked that the $15 sliders were only TWO very small sliders that had no taste. The sushi rolls were generic, tastless and overpriced. In the middle of the meal I got up to use the restroom (which clearly had not been cleaned in a month) and when I came back one of the obviously drunk waitresses was sitting in my seat (with my purse on the back) talking with a group of friends. I politley waited for her to move, but she did not, so I tried to ask her to move and she refused. At this point my husband had to move down a seat, along with our food and our belongings. I could continue about how aweful our experience was, but I think you get the idea. I would not step foot in this establishment again and do not foresee them staying open much longer with this horrific service.
Cons: Horrible Service, Drunk Servers, No A/C, Overpriced
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