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Businiess name:
Cafe Madrid
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Review by:
citysearch c.
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Review content:
We went to celebrate the bar passing of my husband. I was looking to go to Hola but found out it shut down a while ago due to lease issues. From the reviews of the other one, I found this one. \r
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We went with a large group. Antonio took our reservations and was nice enough to seat the party as they arrived. Once we all got seated our waiter was NOWHERE to be found. It was 20 minutes before we saw him come by! We went with a mixed group. Since we were the ones celebrating we bought the Sangria for everyone. When he started to take the order I made sure he knew separately who was ordering what so we could keep tabs for the bill. He nodded in agreement. Well the food was ordered and many pitchers of Sangria were had. The Sangria was decent but no fruit! I digress. When he dropped off the bill it was not broken down by who ordered what, and it was all in spanish. (one side of the menu was in spanish, the other english...we ordered from the english side and as the only sober person I had to match it up to the english equivalent and write it down). Well I told him he needed to split it up into like 7 checks. He refused. Said there were too many things. LONG story short...it took us over an hour just to get the bill straightened out because he would NOT come back and work me on writing out the separate checks. \r
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The food was MUCH better at Hola. I am sad that they are no longer in business. While I'm sure service would habe been better if it were a smaller group, I would not recommend for a large group. It was a TOTAL disaster. The waiter was downright rude in handling the bill. The only saving grace and the reason for the 2 stars instead of 1 is the friendliness of Antonio (the host). \r
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DO NOT GO here with a large, mixed group. If you do, be prepared for HORRIBLE service.
Pros: Location I guess?
Cons: HORRIBLE service for large and mixed groups.
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