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Businiess name:
Baby Moon Restaurant
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Review by:
citysearch c.
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Review content:
Went there for lunch this afternoon with my dad, his gf & my sister. First, there is a urine odor in the dining room, which is also dark & the decor is benign & outdated. Second, the service is worse than terrible. We were waited on by the manager, who also happens to be the owner's daughter. Everyone else in my party ordered pasta dishes, while I ordered a mini pizza. She brought their meals & told me mine would be out in a minute. 20 minutes later, everyone else is done eating and I STILL hadn't received my meal. We had to hunt her down to inquire, and she stated it would be out in ""a minute"". She finally brings it & I tell her to wrap it to go since everyone else had finished eating. She said ok, all the while never even apologizing for the ridiculous wait. My dad requests an adjustment on the bill & she refuses. She stated that there were a lot of pizzas in the oven & she couldn't control that. Meanwhile, the restaurant was empty except for 1 other table. We stated that we would never be back and she said ""that's fine"". Additionally, isn't it hospitality mgmt 101 to coordinate dishes to come out at the same time??\r
Seriously, unless the owner is planning on closing down or selling in the very near future, having this woman at the front of the house is the biggest mistake he could ever make. She is amateurish, obnoxious & clueless about the nuances of customer service/focus. In my line of work, if people thought about me the way I think about her, I'd probably kill myself. \r
To top it all off, the food is mediocre at best. I've had better pizza at my local pizza parlor for $3 and a 2 minute wait. \r
GO ELSEWHERE!!
Cons: Everything
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