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Businiess name:
Custom Carpet Ctr
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Review by:
citysearch c.
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Review content:
Upon closing on our beautiful newly built home we complained of defective flooring that was installed, to CC . The Kallahan promise doesn't exsist. They tried everything to blame the poor flooring on us. After formal complaints to the Appropriate Business Bureau and a case taken to the State Attorney Generals office, they still have not rectified the situation. After the attorneys General office sited them fraudulent and deceptive in their practices, they were told to make good on the deal. We are still waiting for our promised replacement flooring. They collected on the refund $ from the supplier, after filing a claim for it, we are still out! \r
\r
Horrendous customer service !
Pros: Sales girl was pleasant and helpful
Cons: service after sale non exsistent, all money in full prior to job, no return of phone calls
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