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Businiess name:
Dick Hannah VW of Portland
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Review by:
citysearch c.
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Review content:
Melani, our sales person, had the vehicle we were interested in ready to go for us when we arrived, but we changed our mind re the color. She didn't skip a beat and we were test driving very quickly. She patiently test drove with all three of us in the family who wanted to drive the car. We are Costco members, which is a great approach for car buying at this dealership. We quickly were presented a very fair price based on the Costco program. However, there was an even better price advertised on the dealership web site, and the sales manager honored that price immediately. We were out the door after working with the finance person in no more than 60 minutes after the test drive. As is typical, we were offered a number of different warranty and vehicle protection type services, but there was not any real pressure and we declined. After concluding the sale we remembered we wanted to purchase a spare tire kit. Melani showed us to service immediately, they gave us a fair discount and took care of mounting the spare right away. For the short periods of time we had to wait, they had a comfortable waiting area with good cookies, coffee and water, and an HD television with lots of cable channel options. All in all we were very pleased with the experience.
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