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Businiess name:
Dick Hannah VW of Portland
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Review by:
citysearch c.
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Review content:
I just bought a new Jetta Sportwagen TDI to replace my previous car which was totaled in an accident about three weeks ago. I did a lot of research and test drives on replacement vehicles and narrowed it down to the car I bought. I used the internet to look for prices and availability. I prefer to shop for cars on the web in order to avoid all the traditional sales related stuff auto dealers have a reputation for. While all the local VW dealers had just what I needed online, I initially chose Dick Hannah VW of Portland because they were closest to my home. I was a little leery of Dick Hannah dealerships due to a problem of bait and switch I had with their Subaru dealership in Vancouver back around 1997, but I went ahead and submitted an online credit application to them for a special finance offer VW had going. Almost immediately, I received an email quote on a car and a call from Melanie Prechtl. She was very knowledgeable, helpful, and friendly and also had her sales manager call me to help me make sure I qualified for the offer. I was busy for a couple of days afterwards, so I couldn't come in, but she said to just give her a call before I did and she would be ready for me. I called her a couple of hours before I made it in on Saturday and, true to her word, she was waiting to help me pick out the car and go for a test drive when I got there. The dealership seemed pretty busy, but she made the process go very smooth. Once everything was done, Melanie walked me through the features of the car and explained the advantages of getting my car serviced there. I'd be more than happy to recommend the dealership and, particularly, Melanie to anyone looking for a great, no hassle deal. And, in fact, I have already. I would also like to single out Dakota Lucero for his product knowledge, help, and friendliness.
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