Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Hertz Rent A Car
|
|
Review by:
citysearch c.
|
|
Review content:
DO NOT RENT FROM HERE OR HERTZ!\r
\r
This place is the worse. These guys are like shady car salesman. We walk in and told we are getting an upgrade car (well, it's actually the only car they have available - all others were rented) Cool. The guy then throws us the insurance pitch. We tell him we're not going to take it and he totally changes. It's 11:45 and the 'weekend' rate starts at noon. So my husband has to wait until noon for the special rate we booked online to kick in. Fine.\r
\r
So at noon he goes to get the car and what do you know. We're all of a sudden getting a cheaper car because the nicer car they were going to give us is 'not working'. Okay, whatever. I thought maybe it was b/c we didn't get the insurance but fine. The car we ended up getting had just been dropped off so it wasn't even cleaned. It was quite disgusting actually, I've never received such a dirty car rental.\r
\r
My husband made the reservation for 5 days. We picked up NOON THURSDAY and technically we had until NOON TUESDAY to drop it off. The guy tells my husband that if we get it back before noon by Monday though, we'll save $15! \r
\r
So my husband being mislead by this supposed ""special offer"" signs a new contract the guy draws up which voids his ORIGINAL reservation and says we have to get it back by noon on Monday. SO stupid. We ended up not being able to make it back by that time but we called Hertz to let them know. They said it was fine and we can just drop it back off on Tuesday since it's a 24 hour thing. \r
\r
We drop it back off and they charge us an extra $40 extra (we got the rental for $20/day) for that 'extra' day we took since we didn't get it back by noon on Monday. But my husband's reservation was until TUESDAY - the guy just had him sign a new contract which voided our extra day and caused us to pay a higher rate. How messed up is that???????!! I know it's just $20/difference but it's entirely on principle at this point.\r
\r
You've totally lost a customer Hertz and you should be ashamed of your shady ways. You know you scammed us and ripped us off by having us sign the new contract. lesson learned.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|