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Businiess name:
Penske Toyota Of West Covina
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Review by:
citysearch c.
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Review content:
I called before and asked if they still have any 2011 Prius II. Valerie, the internet sales rep, told me they still had about 9 left, in all different colors. I told her I had an Out The Door quote from another dealer, and was wondering if she would match it. She asked her fleet sales internet manager, Garret, and he said, bring in the written quote and he will MATCH or BEAT the price. I arranged a meeting for the next day. Before I left I called AGAIN to make sure the offer still stands (because I lived 40 minutes away). A rep said it is, so I drove all the way there.
When I first arrived, my impression of the place was already bad. The sales rep who greeted me had crumbs on his mouth and was very unprofessional. When we finally met Garret, we asked him again if he would match or beat the quote from somewhere else. He said ""Let me go check with my boss."" That's when I knew this place was shady. HE IS THE BOSS. BE UP FRONT WITH ME YOU COWARD! He took the quote that I showed him and went to different room to print out the numbers. When he returned, he gave me his ridiculous number $1.500 off my out the door quote somewhere else. I was like you gotta be f***ing with me. You sneaky little douchebag. I gathered my things and left right away. Garret was very unprofessional with his approach and how he explained things. AVOID AT ALL COST! No wonder they still have 9 Prius left, the boss is a bitch. I read the reviews before hand but was optimistic about this, shame on me. TAKE YOUR BUSINESS ELSEWHERE.
Just for fun, their WIFI password for JOE is ""wctoyota"". How stupid are they? Destroy their bandwidth.
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