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Businiess name:
Idun Spa Salon
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Review by:
citysearch c.
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Review content:
I have been more than happy with every experience I have had at the Idun Spa Salon in the Radisson Plaza Hotel In Kalamazoo. In the two years that I have been a patron, I have noticed significant improvements in customer service. The current management team has figured out how to make a guest feel very important and the service providers seem determined to ensure a positive experience at the spa. (Front desk staff used to confuse appointment times occasionally, but that hasn't been a problem in a while.) I have tried three of Idun's massage therapists and have been pleased with each one (Amy, Molly and Tammy). My stylist, Kirsten, is patient with me (and my indecisiveness!) and works hard to please every time. She does a beautiful job with color!! A specialty of Idun's is their ""Peditini"" - a pedicure with a martini of your choice and chocolate-covered strawberries with whipped cream! Who could ask for more? \r
The Idun is a classy professional place with a personal kind of warmth!! My only concern is that they seem to have outgrown their space and could offer even more wonderful services if they had the room!!!
Pros: Valet parking is available and The Idun validates your parking ticket so it ends up costing you only what you want to tip the valet!
Cons: No convenient parking spaces available in the ramp for customers who don't want to use the valet service. All the convenient spaces are reserved for specified employees of the Radisson!
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