Idun Spa Salon

I got a cut, color and mani. I wasn't happy with any of it. The color was splotchy and the cut was a disaster. I brought FOUR pictures with me of the cut that my friend has. They didn't even get it close to right and I supposedly got the ""TOP STYLIST"". Wrong. Terrible services, but a great environment. So I guess I paid for that! I'll never go back and I tell all my friends not to go there. AWFUL stylists. Really just the worst. Even my nails (which aren't even hard to do!) turned out awful. I asked if I could have a discount because I was so displeased, no such luck. Ladies, GO ELSEWHERE! I only gave it one star because I have to give it a star to rate it! I'd really give it no stars! more

The facials at Idun are the BEST!! Maggen is my esthetician and she is awesome at recommending the correct products to use on my difficult skin. She is also very accomidating if I want to add another service onto my day. I had also gotten massages and pedicures here and everything is great! Pros: Caring staff, flexible hours Cons: Parking more

I went to Idun for a massage, and the total experience was relaxing and wonderful. The therapist (Tammy) was amazing. The manager is very friendly, not fake at all, and from start to finish it was a great experience. I even got flowers from Sydney that is next door, just because it was my birthday! \r \r Pros: price is comprable, service above and beyond, great massage! Cons: none, really more

I have been more than happy with every experience I have had at the Idun Spa Salon in the Radisson Plaza Hotel In Kalamazoo. In the two years that I have been a patron, I have noticed significant improvements in customer service. The current management team has figured out how to make a guest feel very important and the service providers seem determined to ensure a positive experience at the spa. (Front desk staff used to confuse appointment times occasionally, but that hasn't been a problem in a while.) I have tried three of Idun's massage therapists and have been pleased with each one (Amy, Molly and Tammy). My stylist, Kirsten, is patient with me (and my indecisiveness!) and works hard to please every time. She does a beautiful job with color!! A specialty of Idun's is their ""Peditini"" - a pedicure with a martini of your choice and chocolate-covered strawberries with whipped cream! Who could ask for more? \r The Idun is a classy professional place with a personal kind of warmth!! My only concern is that they seem to have outgrown their space and could offer even more wonderful services if they had the room!!! Pros: Valet parking is available and The Idun validates your parking ticket so it ends up costing you only what you want to tip the valet! Cons: No convenient parking spaces available in the ramp for customers who don't want to use the valet service. All the convenient spaces are reserved for specified employees of the Radisson! more

I made the mistake of trying this place. it's in the Raddison downtown, so parking was difficult. the atmosphere was cute. The manager was trying too hard and fake. I also did not like that they put my name on the locker, so everyone else who was there knew I was there. talk about lack of privacy. my massage was sub par. I had the martini pedicure, the only great thing about it was the cocktail. My polish lasted 3 days!! Needless to say I'm not going back. Pros: atmosphere was pleasant Cons: staff, location, and services, lack of privacy more