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Businiess name:
Shelli Van Lines Moving And Storage
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Review by:
citysearch c.
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Review content:
Worse company ever!!! I was given a quote of $65 and hour with 4 guys and a truck. No other charges...well what a lie!!! They showed up an hour early even though I confirmed a 9AM start twice the day earlier!!! When the ""forman"" gave me the papers to sign he told me COD or a cashiers check. That was NEVER mentioned in my conversation with the ""very sweet woman"" yeah right!!!! I told the forman that I could not pay cash and his response was to not worry, they will honor our agreement. I told him to call the office before I signed and was told the office wasn't open until 10AM. Again I was told not to worry. Because I was doing this move on my own I signed and off they went loading furniture. My first concern should have been the excessive amount of packing tape being used. I was literally walking around the apartment picking up empty rolls!!! Mind you I had taped EVERY box that I packed. second concern....if it wasn't in a box (this includes lamps etc) then you would have to purchase a box (prices start at $20!!!). I ended up putting all my lamps, a christmas stable etc. in my own car!!! \r
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So we are all packed up and when we get to my new apartment I get a bill for $1,415!!!! Cash ONLY!!! I told the forman to call the office about using a card as he said that would not be a problem and now his entire demeanor changes. I have to call the office and remember that sweet woman??? Well she turned into Attila the Hun!!! I would never say you could pay with a credit card....We don't even have a machine to swipe the card with!!!! OK so now you know you have been scammed because that's not what the foreman said!!!\r
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THEY SAT IN THEIR TRUCK for 1 and 1/2 hours while my family worked at getting the $1,415!!! In fact they charged me for 7 hours packing time and 2 hours driving time. They showed up at 8 AM and were leaving by 2PM...obviously don't add very well.\r
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Packing tape???Charged me $3.50 a roll and used 20 yes 20 rolls. They charged $25 to box my TV. Best one...$300 because of the steps!!! They knew I lived in and was moving to a 2nd floor apartment but never included that in the quote.\r
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These people are theives!!! Run when you hear this company name...Biggest scammers in the industry and they ARE NOT BBB.
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