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Businiess name:
Counter Revolution Inc
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Review by:
citysearch c.
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Review content:
Very unprofessional. I contacted Counter Revolution Inc by e-mail for a quote for granite countertops for my kitchen in September & received an offer for $1780. The template appointment was set up for while I was at work so my husband was present to sign the contract on 9/21. He was told that the backsplash was not included in the price & that the coupon that said ""present at time of contract"" of $200 off was already included, neither of which were true. He was also told by the templater, Eddie, they would pick out the slab for us in the color we asked for & installation would be in 2-3 weeks. I contacted the company by e-mail regarding the overcharges but received no response. After 4 weeks of no response or contact whatsoever, I e-mailed them again last week about installation. I was told that nothing had been done with my countertops. At this time, I requested a refund of my deposit. I have since received several unprofessional phone calls & e-mails. My deposit has not been returned & a formal complaint has been filed with the Better Business Bureau, which they are not accredited with. I WOULD RATHER EAT THE DEPOSIT THAN DO BUSINESS WITH THIS COMPANY. Be warned!\r
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