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Businiess name:  Amber Rene Salon & Spa
Review by:  citysearch c.
Review content: 
This was a TRUE nightmare experience! I posted pics under the picture category of the black and grey that was still in my hair three fixes later by amber rene salon and the picture of me and my family was my hair before!! THE PICS ARE PROOF OF THEIR INCOMPETENCE! I have a ton of hair and it's long. I am not naturally blonde but I am a Sunny blonde through bleach and light color. The stylist Kelsie turned me orange orange orange all over! It was a disaster! The owner Amber came over to see how she could fix it and had another girl weave in 7N ( which is dark brown ). The second girl wove the dark brown into my newly bleached hair which was very porous and grabbed the 7N at like a level 5!! Which is almost black. Why finely weave dark brown into my newly beached hair?? I was in tears and could not believe that I walked into the salon a bright sunny blonde and left with Orange roots,dark black streaks throughout my entire head of hair. To make it worse the black made my hair look Grey (ash). I literally looked like a WITCH! My hair was almost to my elbows and healthy bright sunny blonde. They ruined my hair!! The owner Amber sent me home with one bottle of deep conditioner and a purple shampoo to wash out the remaining orange. She then told me that she would do whatever it took to get me back blonde and HAPPY. ( WHAT A LIE) She then told me that she would give me a wopping %20 off all products. What a joke!! %20??? She is still making profit off me for her and her stylist HUGE mistakes. If anything she should have given me all the deep conditioner and repair products at her cost if not free until my hair was in half way decent shape! I have a ton of hair and my porous newly damaged hair sucked it up in a few uses. After wearing a hat for a week I went back in and Amber wove bleach through my hair breaking up the black. I was NO WHERE NEAR BEING BLONDE AGAIN! My hair was greenish and very dark and Ash. I went two more weeks wearing a hat and hardly leaving the house. so three weeks later Amber refused to touch my hair and said it didn't look so bad!!! SERIOUSLY!! It's impossible to fix a former sunny blonde to black and grey in one visit back to sunny blonde in one even three visits. And I know; it took 6 salon visits to get me back without all my hair falling out. Just a 1/4 of it! Another girl in the salon said she would take me and get me back blonde. She applied more bleach and we were getting closer but my hair was very very ash and had a tint of green to it. Needless to say the condition of my hair was awful! My hair was extremely damaged! Broken all around the crown 3 inches from the top of my head and DRY DRY DRY. I ended up going to another Salon and after a few visits, nearly 4 months later and a huge dent in my bank account I am happily a sunny blonde! No thanks to Amber Rene or her salon! I did everything right.... I talked to the ""receptionist"" and asked her to pair me with someone with a ton of experience and who felt confident with Blondes. The girl who started this nightmare is Kelsie who answered the phone and decided she needed the money more than having the experience and confidence to touch up the roots on a blonde. She booked me with her self when she did not have the experience. KELSIE NEVER EVER SAID I AM SORRY! I APOLOGIZE FOR DOING THIS TO YOU! NOTHING!! I THINK SHE IS JUST TOO DUMB TO MOUTH THE WORDS. AMBER NEVER APOLOGIZED FOR TURNING ME BLACK, GREY AND GREEN. SHE ONLY MADE ME FEEL LIKE I WAS THE ONE WHO DID SOMETHING WRONG AND WAS CRAZY FOR NOT LIKING MY NEW GREY AND GREEN HAIR! ""it's not so bad"" "" I don't see what your seeing"" I I I . Isn't it about me? And it was that bad! Even the girl she passed me off to Kortnee was in disbelief that Amber did to my hair what she did and thought it was any where near a pretty sunny blonde. I took pictures to document this nightmare and will try to post them on this review if I can.

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