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Businiess name:
Pump It Up
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Review by:
citysearch c.
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Review content:
I absolutely agree with last entry regarding management. My son had his party at Pump it Up this past weekend. What a time the kids had as they played in one of the several Arenas. Several of our guests arrived late (as the location in not the easiest to find). The attendants were very helpful and allowed the kids to get the most from their playtime. However this caused us to run a little over in the party room. \r
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Mind you that in the arena, our party attendants constantly reminded us of our time. But, in the party room we were never told that we'd ran out of time. As a matter of fact, our party room attendant held casual conversation with my family and I as we packed up the party.\r
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When I went to pay for the party, the manager RUDELY informed me that we'd stayed in the party room past our time and would have to pay $35 for staying over our time. She didn't want to hear about the constant time reminders that we had in the Arena and that we failed to have just one time reminder in the partyroom (kind of like it was intentional on PumpItUp!) I was worried about making sure that everyone had a goodie bag and thanking the parents & kids for coming to our party...needless to say I lost track of time. When I refused to pay the bogus bill, she told me that's okay because they were going to charge my credit card anyway!\r
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Pros: Kids Love It!!!!
Cons: Poor Manager
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