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Businiess name:
Keffer Hyundai
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Review by:
citysearch c.
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Review content:
While the sales experience a year and a half ago was pretty painless, everything since then has been a terrible experience.\r
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After buying the car they recommended a company to tint the windows - my 3 year old daughter could have done a better job, and when I complained I didn't get much in the way of improvement and the company they recommended were always late or not available to try to fix things.\r
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Yesterday I took the car in for a warranty fix of the gas indicator. They told me it would take ""approximately an hour"" so I waited - I ended up stuck in the dealership for 3 and a half hours! When I got the car back it smelled like someone had doused the back seat with gas. The smell wasn't gone 24 hours later so I called and rather than get an apology someone told me that gas had probably got spilled on the carpet and they would try to fit me in if I go there and clean it up - I expect them to do it first time round, not expect me to drive 20 miles out of my way for unnecessary follow up visits.\r
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To add insult to injury, they had obviously taken my daughter's car seat out without letting me know. When I went to put her in it this morning it was put back in but with the straps not tightened and all twisted up. They may not care about their own kids' safety, but they have no right to endanger my child's life by installing a car seat in a dangerous way.\r
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Don't go here. Don't buy a car from them and certainly don't expect good service.
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