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Businiess name:
Seaside Sanitation
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Review by:
citysearch c.
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Review content:
I have used Seaside since about 1993. They used to be known as ""Hatchers"". Even then, the service was not up to par. My biggest complaint is how early they pick up our trash. Come on, at 4:00 a.m.? They are extremely loud and I can hear the workers talking with all the windows closed! They also torture my garbage cans. My lids and wheels have been lost/beaten off. The bottoms of my cans are breaking from being mistreated. Garbage cans are not a cheap investment even at Walmart's prices. Many times, my cans are not completely emptied and still have some bags inside. I do my best to make sure our garbage is neat and easy to collect. My last complaint is that their pickup schedule is not posted online. I only have a recycling schedule. On a positive note, they sometimes pick up messes that critters leave around the cans. I made a payment late once. I was charged an additional $25.00 for a ""re-connection fee"". I called customer service and was treated like dirt. However, I did manage to get the fee dropped because I've been a long-term customer. I was warned to never be late again because they would NOT drop the fee again.\r
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Tips: please, be quieter when picking up! Be gentler with our cans and try not hit our vehicles with the them. Hire nicer people for customer service! Make your holiday schedule known so that we don't put our cans out and have animals strew the trash all over the place.
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