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Businiess name:
Lonestar Moving LLC
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Review by:
citysearch c.
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Review content:
Once I was all moved into my second apartment, I was unpacking and noticed that something incredibly important to me was missing (a piece of jewelry worth more than 6k). This is an item that I have full confidence was there prior to my move that morning.
I know that it was a bonehead move on my part not having that item on me, BUT....
Now, I'M chasing down the company for them to even respond to me, let alone forward me to their claims department.
Don't you think if something important went missing to one of your costumers you'd care enough to follow up with them? Or, you'd care enough to actually believe your costumer, and field their complaints?
And lastly (and most importantly), isn't a moving business based on trust?!
I think so, and all I can say is I WOULD NOT trust this company with my stuff ever again. And, I wouldn't want anyone to be in the situation I am in now...
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