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Businiess name:
Bobby & Steve's Auto World - France Avenue
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Review by:
citysearch c.
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Review content:
I took had my 1995 Honda Civic towed to Bobby and Steve's after someone attempted to steal my car. When the tow truck driver took my car off of the tow truck, he slammed my car's back end against the ground. Both I and the assistant manager of the shop witnessed this, so I assumed that the shop would take responsibility for any further problems.\r
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After getting the car back (two days behind schedule), I departed on a road trip. My muffler promptly broke. After returning, I brought the car into the shop assuming they would fix their mistake. The manager of the shop admitted it was their fault, but also said I shared blame because my tailpipe was rusty. He refused to fix the damage for less than the costs of parts and labor, which would have been around 200 bucks. Needless to say, I was not about to pay for them to fix their own mistake. \r
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Do not take your car to Bobby and Steve's. They are a corporate vampire that relies on mass advertising over repeat customers, which allows them to bully and extort. They are not customer service oriented as they claim.
Cons: Unethical Business Practices, Exorbitant Prices
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