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Businiess name:
Uncle Bill's Pancake & Dinner
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Review by:
citysearch c.
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Review content:
Where do I begin!? We got seated and waited 10 min. and I have worked in food service so I know how crazy things can get. Finally I asked the bus boy who our waitress was. Our waitress came by (Jen) short blonde hair and asked if we had moved from another section (even though she saw us sit down) So after 10 min of waiting for her to take our order, finally she showed up. Took our order, our food came out fast but she preceded to throw my side of gravy and biscuits in front of me, almost spilling into my lap. We ate our meal and never once did she come back, ask how things were , no refils on drinks, NOTHING. We didn't even get our receipt until we took the small portion of the tear off tab with Jen's name up to the manager asking for our ticket to pay. The manager then proceeded to ask how our meal was. My husband wrote on the back of the stub that we were ignored and service was non-existent. The manager's excuse???? She had alot of tables. Then maybe the MANAGER should not have sat us in her section. There was no apology from the manager (no I'm sorry about that, NOTHING.) I used to be a regular with my parents when I was young every sunday after church and I told them I would NEVER be back. Needless to say I will be contacting the owner to let him know about our HORRIBLE experience.
Pros: The drinks were fast
Cons: Horrible waitress, even worse manager
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