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Businiess name:
House of Bagels
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Review by:
citysearch c.
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Review content:
House of Bagels think they make a New York style bagel-I do admit they make a better bagel then most in SF but New York it is not. The hamentashen are good but I would stay away from the knishes-they bear no resemblance to what a true deli style knish should taste like-the dough is wrong-it is thin and non-descript and the filings are bland. The other baked goods are overly sweet.\r
The biggest issue I have with House of Bagels is service. I put in an order more than a week in advance for the Jewish High Holidays. I shop there since moving to SF as it is the best choice available in my neighborhood. When I arrived to pick up my order they stated that they did not have enough food to fill my order. I ask to speak to the owner who simply said they could not take care of all the orders placed. I told him that I could understand that and would have made other arrangements had they had the courtesy to call me and let me know. I had people coming in from out of town and it was already Saturday afternoon. He was far from apologetic and gave me the feeling that he could care less if I had food for my company or not. My grandparents had a bakery in New York City and would never have treated a customer this way. To the credit of the staff they did try to help but with an uncaring owner and poor management there is little they can do.
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