Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bodycraft Collision Ctr-Tustin
|
|
Review by:
citysearch c.
|
|
Review content:
honestly, I wouldn't even give this place one star. HORRIBLE HORRIBLE HORRIBLE service. What a joke.
I rear ended a car around December 6th and had to have it towed. This place was ""highly recommended"" by State Farm so I decided to send it there. What a mistake.
First of all, It took over two weeks to just get the estimate. I was away on business in New York so I have to receive everything by email, and the staff there was less then helpful. Finally, after they made me fax a handwritten signature, they ordered the parts. Yes, after two weeks they were just ordering the parts.
Now, about a month later, its still not done. They have told me ""one more day"" about four times. So a few days ago they told me It was going to be done and that I could pick it up anytime after 9am. At noon I got a ride over there and was ready to pick it up To no surprise, Juan, the most unhelpful person I have even met, informed me that they just realized a part is missing. No call before I took two hours out of my car to drop off my rental car and go over there, nothing.Then, to make it worse, the Volvo dealer didn't have the part either and they have to order it. What kind of company tells a customer that their car will be done and when they show up to take it home it's missing an important part? Unbelievable. I was beside myself with anger and Juan just didn't give a Fack about me or my time.
Juan then promised me the part would be in the next day and I could pick it up [today]. Why did I even believe him? I just now received a call that the airbags were not installed properly and the seat belt is not working either, so its going to be another week to repair the ""safely features.""
I have now called my insurance company and they are taking this joke of a repair company off of their list. I advise you to go ANYWHERE ELSE then this place.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|