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Businiess name:
Roy's
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Review by:
citysearch c.
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Review content:
My family and I had a terrible experience at Roy?s Kihei on June 27, 2007. It started when the hostess who took our reservation didn?t have us on the books. After being seated and served drinks, I noticed that the outside of my ice tea glass was dirty. The server did not know the specials but instead told us to look on the menu. The server failed to explain which items on the menu were specials. After taking our order, the busser spilled water on the carpets and iced tea on me. The apology sounded condescending and fake because the busser did not make eye contact. While the appetizers and entrees seemed okay, there was nothing that stood out. The ?chocolate souffle? was actually a freshly baked cake served with ice cream. The server had difficulties bringing an espresso at the same time as the desert. Roy?s Kihei did not live up to my expectation of a first class restaurant, but then again there were no tablecloths on the wooden tables. As such I strongly encourage you not to dine at Roy?s Kihei for dinner as I am unlikely to ever return to that restaurant. There are other places on Maui where the overall experience is more pleasant (such as Buzz?s Wharf, Ruth Chris, Kobe, Sansei and Pineapple Grill). I enjoyed my visits to Outback Steakhouse more than I did Roy?s Kihei.
Pros: taste of appetizers and entrees
Cons: service may have affected my experiences
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