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Businiess name:
Mc Shane's Exchange-A Women's
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Review by:
citysearch c.
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Review content:
I had a horrible consignment experience.\r
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I brought in over 200 items to consign. The staff was very nice when I dropped off but extremely rude and unhelpful when I wanted to pick up my items. Their consignment system is extremely archaic and unprofessional. The owner has NO sense of integrity or professionality in her operations.\r
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NOTE IF YOU WANT TO SELL THERE: This is practically the only consignment store in town that doesn't use an electronic system of inventorying their items. What I mean is that when you drop of your items to consign, they do not write down what you brought in, how much it sold for, or if it sold at all!! When I went in to pick up my check and what was left of my items, I spent over four hours going through their racks. All they could tell me was that 42 items sold and that I had made $305. That's a measely average of $7 per item. I had no clue what items were sold and which ones were left. \r
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The worst part is that I came home with only about 80 leftover items as opposed to the actual 150 that I should have come home with. The staff offered no help in finding what was left--they simply said ""that's our policy.""\r
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For all I know, they could have kept some of my good items and said they ""sold"" them. Overall, it was a horrible experience and I will never consign there again.\r
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If you want to consign clothing, I would recommend taking them to ANY of the other stores in town. They might be smaller and have less exposure, but at least they run on computerized systems. That way, you know exactly what sold, exactly how much it sold for, exactly what is left, and exactly how much money you made.\r
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McShanes might be a good place to shop, but if you want to sell, beware!!!
Pros: Cheap designer clothing
Cons: Horrible service, even worse if you want to sell your items there
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