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Businiess name:
Friendly Plumber
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Review by:
citysearch c.
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Review content:
I was referred to Friendly Plumber by my neighbor when my kitchen sink, bathtub and sewer backed up.
I called and found out that they don't work on stoppages, so that's what they mean by stoppage, but they did refer me to another rooter company who had really good customer service too.
I did though use Friendly Plumber to put in a new sewer for my house. I'm a relatively new homeowner, so it was important for me to be able to trust my contractor.
I got several bids for the job and was at first convinced that I should try to find a company who offers the pipe replacement without disturbing the ground. After talking with Robert, he informed me that the city doesn't always allow that type of plumbing, it wouldn't be up to code and would never pass inspection. Strange, the other plumber before him said that he does it all the time in the city and he highly recommends it. I called the Department of Building Inspection's Plumbing Department to make sure because I really hate being on the fence with conflicting recommendations, but I was told with all authority that yes, in my area, that was definitely not allowed. Can you believe this? What if I went with that guy and in the end my job wouldn't pass?
Anyway, I promptly called Friendly Plumber back and they were able to squeeze me into their schedule. Robert re-routed the path of the pipes to avoid having to dig-up my ultra-cool espaliered apple tree, which I appreciate. He was very professional throughout the entire process and I'm very thankful for my neighbor for the last minute recommendation.
Pros: He was very professional throughout the entire process.
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