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Businiess name:
Ultra Power Sports
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Review by:
citysearch c.
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Review content:
READ THE REVIEWS AND AVOID THIS PLACE AT ALL COST!!!!!!!!
They do charge an up front fee. Charged me $60 up front just to drop off my four wheeler. THEY HAVE MY FOUR WHEELER! Why do they need a security deposit? That should set off red flags with anyone but they have Jimbo Eubanks old establishment and he had a very good name so I trusted them. My HUGE mistake. I took my four wheeler there because it sat over the winter and needed a battery or a charge because it wouldn't start and it needed a governor screw because my wife misplaced it. They told me it would be a couple days. I called a week later and they said they hadn't looked at it yet. I got a call two days after I called them and they said it was ready and the bill was $170! When I started questioning why it was $170, what they did and why they did all this work without asking my permission, the owner literally started yelling at me. He yelled at me for a couple minutes how it was MY FAULT for bringing it in there needing all this work and then he hung up on me. So I called back and he yelled at me again! They replaced the battery ""did I mention I bought the battery from them last year and told them that?"" so they replaced the battery with no warranty, until I told them to charge the old battery, which they did and it turns out it is fine so they took the new battery out. Oh, and come to find out, they apparently misplaced the bracket holding the battery in place and instead secured the battery with zip ties! Freakin zip ties!!! They said it needed a new fuel valve so they replaced it, new spark plug even though the one that came out looked fine, they said it needed an oil change ""how could they tell?"" and they said it needed new gas. ALL OF THIS, I could have done myself and would have elected to do myself had I been given the option. DO NOT TAKE ANYTHING THERE! AVOID AT ALL COSTS!!!! They charge security deposit to leave YOUR machine there for work, this is a RIP OFF. Then, they do exorbitant amounts of work WITHTOUT YORU PERMISSION AND SURPRISE YOU WITH THE BILL! There is absolutely no good out of doing business there. They are still riding Jimbo Eubanks coat tails for business and need to be run out of town for their lies, dishonesty and outright abhorrent customer service. They should change their name from Ultra Power Sports to Ultra Rip-Off Shack.
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