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Businiess name:
Mediacom Communications
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Review by:
citysearch c.
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Review content:
Okay, I had to check a rating but really they deserve a negative number! I canceled my service with Mediacom after 16 months because they hook you in with a lower 1st year rate, but when that?s over they sock it to you by doubling the rate. When I cancelled my service and returned my equipment in perfect condition, which was prior to the start of my next month?s service date, they forgot to go into their computer and inactivate my account. Therefore took a payment from my bank account of $168.65 for service that I was not getting. When I contacted them about the error, I had already bounced two transactions on my account which they said they would refund the fees, but it takes 4 to 6 weeks to get the refund. The original draw was taken on 6/14, the two insufficient transactions occurred on 6/15, a refund check was issued on 6/23 but it will take between 4 to 6 weeks for me to receive the check? This is ridiculous, it?s Mediacom?s error. I have referred family and friends to Mediacom in the past but will never use or refer their services again. I will also talk anyone I know who is thinking of getting Mediacom out of it!
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