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Businiess name:
Steuben's
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Review by:
citysearch c.
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Review content:
While I agree that Steubens is not flawless, I would hardly say that Steubens is on the decline. I have been in many times since my last review...I think that the only things that I have yet to try are some of the salads, and nightly specials. Guess what? I've ordered and received a cold relleno. Guess what? I sent it back! The waitress was apologetic, and more than happy to ask the kitchen to nuke it for me...Guess what ? The kitchen redid the entire dish...start to finish, piping hot and perfect. A server placed it in front of me, and sent apologies from the chef. The next time I came in, on a packed Friday night, my date and I waited for a table for about 45 minutes. We were starving. When we finally sat, our server could tell that we were a little edgy...we were quoted about 20 to 30 minutes you see. The waiter brought out some deviled eggs on the house...something to eat, and an apology for the misqoute. Isn't that what it's all about? A neighborhood joint that is not flawless, but strives to make people happy? A place that values it's customers, and one way or the other shows it? At any rate...the food continues to be outstanding, while the customer service is far and away the most comforting, and kind hearted in this city. Keep it up Steubens!
Pros: food, decor, service
Cons: it does get very busy
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