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Businiess name:
Phipps, Carla B, Md - Lawrence Family Practice Ctr
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Review by:
citysearch c.
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Review content:
This practice is like a train station - busy and impersonal and the staff is short and preemptively rude. (This always makes me wonder if the staff is treated well.) A phone call leads one through a complex maze of recordings. Dr. Murphy is short and clearly does not want to spend a moment more than she deems absolutely necessary, to give information or answer questions. My impression is that this group is in it to pack in as much money as quickly as possible, and they do not want to spend the time to give thorough and sensitive care. I think they are distracted by their golden goose - their cosmetic laser surgery practice. How could a medical group give adequate attention to a family practice, obstetrics, AND a cosmetic practice?\r
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They cannot wait to get through your appointment and out the door. I went with an obscure condition and the doctor could not remember the name of it, but she didn't take the time to look it up for me. I do my own research, could not find it, and after visiting her I STILL don't know what I have. \r
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I left them for more thoughtful, sensitive care. I would not recommend them or go back. My first critera in finding a new doctor was that it was easy to get a human on the phone. \r
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Rude staff, impersonal care, rushed appointments, and an office where you are made to feel like just a number.
Pros: Parking is fine.
Cons: Phone call leads to a maze of recordings. Staff is short, rude. Doctor rushes through - gives the briefest of care.
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