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Businiess name:
Ted Russell Nissan
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Review by:
citysearch c.
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Review content:
Two weeks ago and one year ago, I was told by the ticket-writers that my car needed expensive repairs before the mechanic had gone over it.
Last November, I brought the car in for new front brake pads and to have the front rotors turned. Several hours later a ticket-writer called me at home to tell me that the rear pads and rotors also needed replacement. The rear pads were just three months old and had been checked just a month prior. In the background, I heard the mechanic tell the ticket-writer that he had not had a chance to check the car out yet. Of course, I told the ticket-writer not,to change the rear pads.
Two weeks ago, I had the car in for several reasons, one of which was to straighten out the seatbelts. I received a call that the retractors on both front belts were defective and should be replaced at a cost of $800. Again, I told the ticket-writer not to replace the parts. The car had not been in an accident, but it been hard-hit by hail last April, necessitating massive repair to its top. The bodyshop simply messed up in re-installing them. I wrongly assumed that it would be quick work for a Nissan dealer. After another hour, I rceived a call that the car was done. Going to the dealership, I waited over another hour. Just before closing time, the mechanic brought the car up. He then began working on the front passenger seatbelt for a couple of minutes and then switched his attention to the driver's side. I watched from the waiting room. I was told the car was done. As I walks up to it, the mechanic saw a bracket that was mis-positioned. It took him about five minutes to go back to his work area, select the right socket, return and r&r the bracket. ""It's just fine now,"" he said. I thanked him, and truly did appreciate his efforts. I don't like a dealership that plays games like this. Do you?
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