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Businiess name:
Rebel Run Canine Suites
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Review by:
citysearch c.
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Review content:
I'm actually very disappointed with this dog sitting service. I had called about a week ago interested in learning more about their services. I spoke to a very nice woman on the phone who explained their business and the excellent care they give to the animals at their facility. I was impressed and asked when I could come by and take a tour since I had a vacation scheduled for Sept. 20th and needed to find a good boarding facility for both my dogs. She said I come any time because they were open 7 days a week. I drove up this past Sunday and was turned away IMMEDIATELY from a different woman working there. She stated that they were closed (IT WAS 1:30PM IN THE AFTERNOON!) and preceded to tell me that they were not taking any new clients for the holiday. (WHAT HOLIDAY??? IT'S SEPTEMBER!) I was extremely disappointed with the way I was treated.....a potential client at that!!! It seems they are too busy to accept new clients. DO NOT WASTE YOUR TIME HERE. I was pretty upset that I had just drove up to this place after all the recommedations of it to then be just turned away and pretty rudely at that.
Cons: Very poor customer service
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