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Businiess name:
Flatirons Moving
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Review by:
citysearch c.
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Review content:
We used Flatirons once before and had a good experience. This time, the experience was NOT good. We had two moves - first move was from a house into an apartment/storage, and the second move was from the apartment/storage to another house. For each move, the quote was more than $500 less than the actual cost. For the first move, they did not pick up our hot tub. For the second move, they brought a truck that was TOO SMALL, even though they knew EXACTLY what we were moving from the first move. Apparently, they had a more important office move for which the larger truck was being used. They also had sent 3 guys and realized they needed a 4th for the first move, but then only brought 3 for the second move, which greatly increased our cost. During both moves, at least one piece of furniture was damaged (an end table completely broken, and an expensive armoire deeply chipped in 2 places). Now we are trying to get them to repair the armoire, and they are telling us we need to pay the $250 deductible for their insurance. I do NOT recommend this company. They were not at all attentive to our move, charged us much more than we expected, and now want to charge us to repair the damage they caused.
Pros: Gave us a 5% discount as a return customer
Cons: Not attentive to move, estimate very wrong, damaged furniture
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