Review content:
I went to this dealership to buy a Hyundai Elantra. I met with a salesman named Shaq. I presented him with an ad from another Hyundai location, and asked him if they could meet the price. He showed the ad to his manager, who told me they could not. However, Shaq motioned me over to his desk to discuss ""what he could do for me"" (perhaps I should have left at this point!). He presented prices, discounts, and he even told me how much he would give me for my old car. I asked him to put the figures in writing, and he did. I was happy with the price that we agreed on, so when he asked me to sign a Price Worksheet and complete a Credit Application, I did it. He even took my credit card, so that I could leave a deposit for the car. We agreed that I would come back on Friday morning, and pending a loan agreement, I would take the car. I left there feeling very happy, that I was getting the car I wanted at a good price.\r
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Ten minutes after I left his dealership, I noticed a voice mail message on my phone. When I listened to it, I heard Shaq's voice telling me that he presented the numbers to his manager, who told him they were unacceptable. He said we could not make a deal. When I called him back, I asked him why he didn't speak to the manager before we filled out all the paperwork, and before I left the dealership. He said that he wanted to sell me a car, and he thought the difference would be made up in the loan agreement (say what?).\r
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After hearing this, I decided to go back to the dealership to confront him. I spoke with his manager, who told me that he told Shaq ""right off the bat"" the price in the ad he was shown was too low. I then asked Shaq why he wasted my time, having me agree to a price, filling out forms, telling me to come back on Friday to pick up the car,etc. All he said was,""These things happen"". No apology...no nothing. There was even another manager there, who blamed me for the whole thing.\r
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Stay away from this dealership. And if you do go, do NOT do business with a salesman named Shaq. He gives a ""bad name"" to car salesmen...as if they didn't have a bad reputation to begin with.\r
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