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Businiess name:
Keg Steakhouse & Bar
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Review by:
citysearch c.
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Review content:
If you look superficially at The Keg it looks like an upscale high-quality restaraunt. Dark woods, leather seats, nice lighting, professional-looking staff, etc.\r
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I recently ordered a prime rib dinner and they gave me the end cut. I ordered a medium prime rib, and the end is known to be medium-well or even well. That cut also does not have the outer layer of marbled meat that a middle-cut has. It isn't a very good cut. The manager (who we chatted with at the entrance, and he was very nice) stopped by and asked me how my dinner was and I told him that I wasn't happy with my steak. He said he'd take care of it. He came back with a new plate and the steak that was on it was genuinelyl bizzarre - it looked pale-pink, was covered in clear juices, and looked to me like it was cooked in a hurry (maybe because they ran out of prime rib?). I saw another steak just like it go by on it's way to another table. Well needless to say I wasn't happy but I wasn't going to send back two steaks, and the manager and server only asked about me to be polite (they didn't actually seem to care if I was happy). \r
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After that I started to look around (we were in front of the kitchen) and began noticing that the staff was all very young, and the people working in the back of the kitchen sure didn't seem like experts. Quite a few of the servers were very young as well.\r
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I now think that The Keg is the Olive Garden or Cheesecake Factory of steakhouses. I get a better prime rib at Texas Roadhouse (and it's a lot cheaper). I won't be in a hurry to go back to The Ket, but if I do I'll be sure to order a New York strip (which my GF had and I tried: it was good) instead of prime rib.
Pros: Very nice atmosphere, location, friendly staff
Cons: food is surprisingly hit-or-miss, ""veneer"" feeling of a chain
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