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Businiess name:
Jack & Rose Florists
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Review by:
citysearch c.
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Review content:
I only used Jack and Rose since my banquet manager at Crest Hollow Country Club recommended them for me. Upon the first meeting at Jack and Rose, Jack was very rude to both me and my mother.\r
We dealt with Patty for all my flowers, and she constantly talked down to us. At one point she left us in their dingy, dark, outdated, poor excuse of a showroom while she typed up our ""contract."" Fourty five minutes pass, and we go look at what was going on in their office. She was sitting their eating her lunch and just chatting with someone on the phone while she left us just sitting there!!\r
She finally gave us the contract, so many things were in all CAPS, or highlighted yellow. Every other sentence had ""I understand that..""\r
She hovered over me while she told me to put my initials at every little detail in the contract and to also add a sentence of why I like using them, which I did not.\r
At the next design session, where I was to pick out flowers based on fresh ones, all she had to show me was a purple rose (which looked more like pink) an ugly white filler flower, and a white hydrangea. I asked her if there are any other flowers to look at, and she just gave me a blank look. So, I was forced to make do with what little selection they could provide. \r
After researching flowers online, I saw that hydrangea came in purple, which was not told to me during the meeting. I called Patty and she told me that they cannot order them in purple, but can spray paint them purple.\r
So many things went wrong with them that by the time it got to the day of my wedding I was nervous of the final product. That day gave me the most stress. Patty specifically told me that the $400 in delivery (which Jack and Rose was around the corner from Crest Hollow) was because she would be there all day to set up and fix anything if it went wrong. I NEVER saw anyone from Jack and Rose once during my wedding! My all white rose bouquet was wilting, some were turning brown, and then all of the petals started coming off. Jack & Rose needed to be called at their office to find them to replace my bouquet. I then had to take the rest of my pictures without my bouquet.\r
Lastly, the contract stated I was to receive glass dishes for the centerpieces. They LIED- they were cheap dark green plastic dishes, which ruined the look of them. DO NOT USE THEM IF YOU HAVE A CHOICE!\r
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