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Businiess name:
Minnesota Bait & Fly Co
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Review by:
citysearch c.
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Review content:
Actually, a 1-Star rating is only given because there's no ZERO-star. I bought 3# of goldfish that they put in ONE bag in a tiny box. They started to die half way home and dropped like flies until NONE was alive. I relied on them to be the experts and I did everything I could to save them so I could deliver them to a man that takes daily radiation at the same place as my husband. He wanted them to take them back to his home this weekend to go fishing. He stays at The Treehouse in Liberty during the week. He bought some from them before and they put the 3# of goldfish in THREE different bags. He said they should never have put them in ONE bag........and doing research after-the-fact, I see that is true if going the distance I told them i was going. He told me to call and ask for a refund, which I did. They DO NOT stand behind their ""product"" and refused a refund. To add fuel to the fire, they said I must have hauled them in the back of a pickup! I don't even own a pickup.....I brought them back in an air-conditioned car, put them in a treated tank to give them more oxygen, but it was too late. They wanted SOOOOO much to try to find a reason it was MY FAULT....which they didn't, but still refused a refund. In fact, Eric, (guess he's the owner??) got on the phone and actually accused me of lying, when I said they were ALL at the top, gasping for air, within an hour! Wonder what his excuse is for the dead fish in ALL their tanks?? A little over $27.00 and the gas to go there and back.........lesson learned. They said they only guarantee the fish are alive when they LEAVE the store. And, to think, I was only trying to take goldfish to a man with cancer, for his pleasure of fishing!!!
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