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Businiess name:
Steak-Out Restaurant & Saloon
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Review by:
citysearch c.
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Review content:
So this was our (family of four) first visit to this steakhouse. We arrived at 5:45pm on a Tuesday and there was no hostess at the station. When the hostess did come she asked ""Do we have a reservation?"" We told her no and she looked like we were nconviniencing her. She never welcomed us into the establishment. \r
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When I saw the menu, I was disappointed and at the same time thrilled. Disappointed at the prices but thrilled because high prices at a steak house usually mean great service and food. \r
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Our waitress came to the table, didn't have a nametag on and forgot to introduce herself. She took our drink order while we looked over the menu. Nine minutes later she came back with our drinks and took or order. \r
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The side salad was served in a very small bowl that was plastic made to look like wood. The bowl was so narrow at the base that everytime you tried to get salad with your fork the bowl would topple. I had t hold the bowl with one hand. \r
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The entrees came 32 minutes after we ordered them. Unfortunately, during the time between ordering and being served we never received a drink refill. \r
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Three of us got sandwiches and one of us got the $25 T-bone. The burgers and the chicken sandwich were ordinary and not worth writing home about. Nothing special, as a matter of fact, the same items at Chilies are less expensive and taste much better. The steak was fairly large but was nothing you couldn't get at the local supermarket. It most definately was not Prime...more like Choice. We did get a drink refill when our food was brought.\r
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After we were done the waitress cleared our table and asked if we wnated desert. We declined and our check was brought. The price was high (> $85 including tip) for three sandwiches and a steak with no appitizers. \r
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The mens restroom was dirty. There was urine on the floor at the urinal section and the trash was overfilled with paper towels. \r
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We will never return as the customer service was poor and the food marginal. As one of the persons responsible for sending hotel guests to eat off property I will never recommed this esatablishment to our guests. I know great customer service and this was not it.
Cons: Entire Experience
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