Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Rigsby's Kitchen
|
|
Review by:
citysearch c.
|
|
Review content:
on the 15th of january a group of my co-workers and i went to rigsby's for lunch. on the 17th my co-workers had discovered that we had all been charged twice, due to rigsby's credit card machine ""going down"". my charge was $7.56, (by far the smallest bill at the table) the others were in excess of $20.00. i started calling the resteraunt and spoke with the accountant ""we are working on it "" was all i got through several phone calls. then i was able to get in touch with the owner, (after more than 10 days of being told someone would call me back). when i spoke with tassi rigsby she said it was being taken care of. after 30 days of waiting for the $7.56 charge to be removed i called back and spoke with the owner again and she proceeded to tell me that they needed more info off of our credit cards faxed to them in order to go through thier records and find the charges. they couldn't have called to tell us any of this?... because they certainly had our phone numbers. at on point tassi said she would contact one of us within the hour and that never happened. never through any of these conversations with the owner or the accountant was an apology made or the offer of eliminating the charges completely or gift cards or anything. as of the week of the 21st of feb (more than 30 days) when i recieved the credit card correction form, filled it out and sent it back. i have yet to recieve a credit to my account and it has been 39 business days. no excuses.\r
stick to old faithfull across the street ""MAC'S"" better service better food and i never have to worry about the charges.
Cons: poor customer service even from the owner
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|