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Businiess name:
Rigsby's Kitchen
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Review by:
citysearch c.
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Review content:
How can a restaurant that claims to be one of Columbus' finest treat their patrons like dirt? I am another one of the many of people that went to that special goodbye luncheon, only to have racked up a $26 bill for a burnt hamburger. I vow to NEVER set foot in this place again. Being charged ONCE for our meals was bad enough ( it took forever for our food to arrive, so therefore I had no choice but to try and eat my burnt sandwich. No one had time to wait for me to re-order!) \r
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Ok people, it has been since January 17th, when they double charged our cards! On the 25th of February, I sent in the credit card error report, complete with my credit card number (AGAIN) and it has been almost two weeks and still NO REFUND~! What is the deal? I have made lots of phone calls, spoken to the accountant, the owner, the bartender, and yet NO ONE has cared enough to really respond to us. We are talking hundreds of dollars here. If you are smart, you won't even go there, but if you do, PAY CASH>>>> that way you won't be screwed out of your $ like the rest of us. \r
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The days of good customer service used to outnumber the bad, not in this place. Read all these reviews, we aren't the only disgruntled patrons of this supposed FINE dining establishment. Go across the street to MAC'S, it's worth your time and money. I haven't EVER had bad service or food there! I wish I could say the same thing for Risgby's. I have eaten at many of the Cameron Mitchell Restaurants here in Columbus, so I know good food, good service and value for my money. I really feel that they should better treat the ones who had no control over this issue.... I hope if you are visiting our fine city, that you will have a better experience than we did.
Pros: can't think of any
Cons: being charged TWICE for a meal, and not refunded
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