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Businiess name:  Tierra Antigua
Review by:  citysearch c.
Review content: 
My husband and I rented this unit, sight unseen, as we were moving from out of state and were unable to make a trip beforehand. When we arrived, we discovered that our unit was in poor shape: stove was missing drip pans which made it difficult and annoying to cook, both linen closet and laundry closet had dysfunctional doors (one is completely off the hinge), patio light doesn't work, washer & dryer are SUPER tiny and in bad bad shape, and they are the ones that replaced our broken ones, which took forever to get replaced, several windows were missing their screens....etc...the bigger problem is that we put in a work order to have these things fixed and it took SEVERAL messages and weeks to get results. We have lived here for 3 months and still don't have all of the items fixed. They advertise A/C...but it's really a poorly running swamp cooler, essentially doesn't work at all, they advertise having TWO pools, yet here we are in the heat of Summer and neither pool is operational. One of the pools was briefly working, but even then it was dirty with debris and dirt, and NOT heated. Oh, and the hot tubs don't work either. We have also been cursed with a crazy neighbor who complains constantly to management about us, even though we're not living unreasonably loud. To make matters worse, management accuses us of things, without asking us what our side of the situation is. Also, they advertise that this is a pet friendly community, but it's not really. If your dog so much as barks a few times, everyone in the damn place complains. We work at home and are with our dogs all day, rarely is it that one of us is not home with them, so we know they aren't barking that often, but people complain complain complain. Were I able to do this over again, I wouldn't rent here, no way, no how. I would rather pay more money somewhere else. Pros: Nice, safe area, close to amenities Cons: Both pools are broken, no storage, dishonest management

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